Omega Point is a rapidly growing FinTech firm seeking to empower the institutional investment community with a modern, factor-based portfolio analytics decision-making system. The Omega Point platform guides over $500 billion in assets under management and provides the opportunity to work with CIOs, COOs, portfolio managers, analysts, risk managers, and quantitative researchers across the world’s top fundamental asset managers, hedge funds, and institutional allocators.
Enhanced by the latest advancements in machine learning and AI, Omega Point’s cloud platform, paired alongside partnerships with some of the largest financial data companies globally, ensures fast, painless integration and seamless fit across the widest range of investment processes. We enable a variety of portfolio analytics and portfolio construction workflows, including research prioritization, position sizing, risk management, hedging, and thematic investing.
The firm is headquartered in San Francisco with offices in New York and Quebec City.
Omega Point offers you...
Omega Point embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The Omega Point family is rapidly growing and we are looking to continue expanding our reach within our Customer Success team. As the Director of Customer Success, you are an inquisitive and experienced problem solver, with an entrepreneurial mindset. You are passionate about customer interactions and strive to build an organization designed to make our clients successful by utilizing innovative technology, quantitative processes, and unique data to enhance the workflows of investment management professionals.
You will set the example for customer success within the organization by implementing CS best practices, innovative tooling, and strategic hiring to maximize client retention, drive product upsell, and ultimately ensure Omega Point becomes an integral part of the client’s investment process. You will work directly with clients to understand the obstacles they face in their day-to-day functions and act as the bridge between them and the internal Product/Data teams to further develop our ecosystem. The tools within the Omega Point platform will be your launchpad to find creative solutions to client problems and leverage a consultative approach to build client and partner relationships.